Privacy Policy

Last updated: 21 March 2026

1. Introduction

This privacy policy explains how Enviro Heating & Plumbing collects, uses, and protects your personal information when you use this website.

We are committed to ensuring your privacy is protected in accordance with the UK GDPR and Data Protection Act 2018.

2. Who We Are

Enviro Heating & Plumbing
17 Boxgrove Way
Daventry
NN11 2PQ
United Kingdom

Email: [email protected]
Phone: +44 7482 970430
Website: enviroheatingandplumbing.co.uk

3. What Data We Collect

We only collect the minimum data necessary to operate this website and respond to enquiries.

Contact Form Data

• Name
• Email address
• Phone number
• Any information you include in your message

Website Usage Data (Google Analytics)

• Pages visited
• Time spent on site
• Device and browser type
• Approximate location
• IP address (anonymised where possible)

4. How We Use Your Data

• Respond to enquiries
• Provide services you request
• Improve our website and user experience

We do not use your data for unsolicited marketing.

5. Legal Basis for Processing

• Legitimate interests – responding to enquiries and improving our website
• Consent – where required for analytics cookies

6. Cookies and Analytics

This website uses cookies for analytics purposes.

• Google Analytics helps us understand how the site is used
• Analytics cookies should only be set after user consent

You can manage cookies via your browser or cookie banner.

7. Data Sharing

We do not sell or rent your personal data.

We may share data with:

• Google (Analytics)
• Website hosting providers

These providers process data on our behalf and are required to keep it secure.

8. Data Retention

• Contact enquiries: retained only as long as necessary to respond and follow up
• Analytics data: retained according to Google Analytics settings

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Object to processing
• Withdraw consent at any time

To exercise your rights, please contact us using the details above.

10. Data Security

We take reasonable steps to protect your data from unauthorised access, loss, or misuse.

11. Third-Party Links

We are not responsible for the privacy practices of external websites linked from this site.

12. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.